Frequently asked questions

MoonshotFlows is an educational market-structure tool. It converts index and ETF options positioning into derived dealer-exposure levels for NQ and ES futures — gamma/vanna/delta/charm flips, walls, regime (pin vs expansion), and structural context.

We show levels and structure, not trade signals. There are no "buy here / sell here" calls. Everything is descriptive context to help you read the tape.

• Walls — where dealer gamma concentrates (support/resistance structure).
• Flips — the gamma, vanna, delta and charm flip levels relative to spot.
• Gamma × Vanna matrix — a session-aware structural read.
• DTE aggregation — view 0DTE out to the current quarter.

Data is delayed and derived. See Is this financial advice? below.

You can change your plan at any time:

1. Click your name in the top-right of the dashboard.
2. Choose Change subscription level ›.
3. Pick the plan you want (Founder, Monthly, or Annual).
4. Confirm — the change applies immediately and billing is prorated.

Upgrades take effect right away. Downgrades take effect at the end of your current billing period, so you keep what you paid for until then.

Your entitlements (live levels, historical replay, Discord access) update automatically with your plan.

You can cancel whenever you like — no emails, no hoops:

1. Click your name in the top-right.
2. Choose Change subscription level ›.
3. At the bottom of the panel, click Unsubscribe (stop payments).
4. Confirm.

When you unsubscribe:

• Payments stop immediately — you are not billed again.
• You keep access until the end of the period you already paid for.
• After that, live auto-refresh turns off and the dashboard shows static, delayed data with a prompt to resubscribe.

You can resubscribe at any time and pick up where you left off.

Published outputs are delayed (typically 15 minutes) and derived — we do not redistribute raw option chains, quotes, or vendor data. You see computed levels and structure only.

This keeps the product on the right side of data-redistribution rules while we operate as an educational market-structure service. The delay is shown as a badge in the top bar, and each snapshot records when it becomes viewable.

Active subscribers get live auto-refresh of the delayed outputs; without an active subscription the dashboard shows the most recent static snapshot.

No. MoonshotFlows is an educational tool. Nothing here is financial advice, a recommendation, or a solicitation to buy or sell any security or futures contract.

• Levels and structure are descriptive, not predictive.
• The "structural lean" and Gamma × Vanna context describe dealer positioning, not a forecast or a trade signal.
• Past structure does not guarantee future price behavior.

You are solely responsible for your own trading decisions. Trading futures and options involves substantial risk of loss. Consult a licensed professional if you need personalized advice.